Shipping & Returns
DELIVERY INFORMATION
Welcome to Chinkitchin! We offer fast and reliable delivery to ensure your orders reach you in a timely manner. Our shipping methods are designed to provide the best service at reasonable costs. We take pride in our careful packaging to ensure that your items arrive in perfect condition.
At Chinskitchin, we are committed to transparency and clarity. If you have any questions about our shipping policy, feel free to reach out. Your satisfaction is our top priority!
RETURNS & EXCHANGES
At Chinskitchin, we want every customer to feel confident and happy with their purchase. Due to hygiene and safety reasons, we cannot accept returns, exchanges, or issue refunds for any products once they have been purchased. This applies to all seamoss, herbs, skincare, shea butters, candles, and personal wellness items.
This policy ensures the highest standards of cleanliness, product integrity, and customer safety for everyone who shops with us.
If your order arrives damaged, incorrect, or faulty, please contact us within 48 hours with your order number and clear photos, and we will assist you promptly.
If you have any questions about our return policy, please feel free to reach out — we’re here to help.