Store Policy
CUSTOMER CARE
At Chinskitchin, we’re committed to providing welcoming, supportive customer service from the moment you visit our store to the moment your order arrives.
If you have any questions about our products, your order, or how to use our seamoss, herbs, candles, or skincare, we’re here to help.
For all customer care support, please contact:
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We aim to respond within 24–48 hours.
PRIVACY & SAFETY
Your well-being and safety come first. Every product at Chinskitchin is crafted or prepared in small batches to ensure freshness, cleanliness, and high-quality standards.
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All seamoss, herbs, butters, and candles are ethically sourced and inspected.
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Products are made and packaged in a clean, controlled environment.
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We do not use unnecessary additives, artificial fillers, or harsh chemicals.
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Packaging is designed to protect product integrity during shipping.
Please note:
Our products support general wellness but are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional if you have underlying conditions, are pregnant or nursing, or are taking medication.
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Your privacy matters to us. Chinskitchin protects your personal information with care and never sells or shares it without your permission.
Your details are used only to:
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Process and fulfil your orders
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Send updates (only if you opt in)
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Provide customer support
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Improve your shopping experience
For more details, please see our Privacy Policy
WHOLESALE INQUIRIES
Chinskitchin products are available to partner with wellness stores, boutiques, spas, and community retailers.
If you’re interested in offering seamoss, herbs, shea butters, candles, or other natural wellness products to your customers, we would love to hear from you.
Please email your wholesale inquiry to:
chinskitchin@gmail.com
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We will respond with pricing, minimum order quantities, and collaboration details.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments